Insta Movers Inc

We called Allied Transportation Group and were told the reviews were good and they could be trusted, we were so wrong and mislead. We were given a quote based on our household item, estimated number of boxes, and distance of move. They quoted us just under $6k. Apparently the DOT standard is cost based on cubic feet, so that's the first misdirection they gave us.

Next, they outsourced the actual, physical move to a company called Insta Movers based out of Birmingham, AL. Allied's logistic team either didn't care about the reputation of their company or just didn't care about us. Insta Movers has one of the worst reputations across the internet and group of interstate movers that a "professional" moving company can have. Our costs went from $6k to $18k, so thank you so much for taking all of our money and giving it to a company I wouldn't trust rearranging a cabinet, let alone an packing up and moving an entire house.

Insta Movers had a single employee with a truck and 2 day laborers pack up our things. Meaning, the other 2 guys had zero liability packing up our household goods. Allied said they would pack non-perishable food items, Insta Movers said they don't. Allied said they would box up everything and we wouldn't need to worry about anything. Insta Movers informed us that was a separate service that was never discussed between them and Allied, more money out the window. The Insta Movers said "they were all done", and several times we had to walk them through the house, open drawers, closets, undo brackets for various household items they dismantled, and show them all the things they didn't pack. We still don't know where the hardware is for our beds because they have no idea where they put it.

Insta Movers paperwork showed a window of 10-21 days based on the distance of the move. Later that window changed from calendar days to business days. It was also a window based on the first available delivery date (not pickup date), which they didn't tell us. We tried to call Allied on multiple occasions to clarify where our stuff was and when it would be at our new house, we never got a call back. They would constantly tell us that "they will get in touch with Insta Movers and call us back", that never happened.

Insta Movers kept our stuff in some kind of storage facility for over a month before putting it on a truck. The person that delivered our stuff paid some random hitchhiker he found on the side of the road to unpack our household goods into our house. More than half of the boxes unloaded were crushed, damaged, or destroyed. Numerous items not loaded in boxes were damaged or destroyed. Custom frames, paintings, antique furniture, completely destroyed without regard or remorse.

Insta Movers won't answer our calls, Allied won't take responsibility for their horrible judgement in hiring Insta Movers. The amount of damage done to our personal property and the lack of care both of these moving companies have shown is disgusting. Do yourselves a favor and pick up a UHaul, pack your own boxes and move your own things.

Move size: 3 Bedroom Home Service cost: $18662